The rise in popularity of delivery services and delivery apps have shaken up the UK’s takeaway foodservice industry in big ways. According to the NPD Group (an independent market research company), the takeaway delivery market has grown by 73% to a £4.2 billion industry in the past 10 years. The aggregators, or the delivery service companies like Deliveroo and UberEATS have made getting food delivered to homes at its easiest. A few taps on your phone and you are done.
People are increasingly moving their lives online and this includes how they get their food, and businesses need to turn to these channels in order to grow their sales as foot traffic continues to flatten due to the search for convenience. And if your business does not offer a delivery service, do not fret, as delivery service tech companies have made it easy for businesses to continue to provide their best products to consumers at the comfort of their homes. Most of these companies services are protected under food delivery insurance, which is a great deal for the consumers.
Below are two well-known third-party delivery services that can be utilized to increase your sales. There are other delivery services out there, but these two companies are currently the most efficient and have the best track record among them all.
Deliveroo
Early in 2013, co-founder Will Shu moved to London from New York and found the food delivery culture unsatisfactory, with only limited restaurants offering delivery services, while travelling to the physical stores are inconvenient due to traffic and weather. Stemming from this limitation of available food, will came up with the idea of developing a service based on food deliveries not limited to a single business, but with the ability to take orders for a multitude of restaurants and chains.
Deliveroo allows businesses without their own delivery service to get their food to their customers’ doors, thus bridging the gap between consumer and restaurant. The business model revolves around a delivery service fee from consumers, and a little commission from the restaurants they are partnered up with.
UberEATS
Taxi app Uber noticed this uncrowded niche and launched UberEATS, easily adjusting it’s business model of taxi service to delivery service, allowing them to rival Deliveroo. Starting back in June 2016, they have grown their number of couriers on the roads, proving that there is a high demand in this delivery focused service. The global company has since offered this service across the globe, making them true market innovators in the service industry.
The Future
The development of these third-party delivery companies is helping small, independent restaurants grow their businesses, allowing them to reach more clientele in a more convenient way. A steady increase in online orders are expected once you decide to innovate and add a delivery service to your business. The trend is only expected to grow in the coming years. The technology advancement along with tech savvy entrepreneurs are making these advancements in the food delivery service industry boom, thus it is only right for you to partake in this industry propulsion to help grow your business.