While everyone tries to hire the best moving company possible, sometimes you do land up in a situation that can be really messy. The moving company may prove to be completely unreliable; they may have misplaced or damaged your belongings, demanded more payment or even taken your goods and just denied all knowledge thereafter. While you can inform the police and initiate legal action, you should report your experience to a number of websites that specialize in consumer complaints. Some top online resources:
The Better Business Bureau
One of the best ways of avoiding being ripped off is to refer to the Better Business Bureau before engaging a moving company. It is expected that the companies that are members of BB are not fly-by-night operators and are genuinely concerned about giving the best of services to their customers. However, if you have already been taken for a ride, you can file a complaint against the company that will be duly recorded and taken into account when the site gives a ranking. The BBB website has a very easy to use interface for filing complaints.
Moving Scam
Dedicated to alerting the public regarding scams perpetrated by moving companies, MovingScam.com has a comprehensive database of companies against whom complaints have been filed. While it is definitely better for you to refer to this site before engaging a District of Columbia moving company, you should also make it a point to lodge a complaint if you think that you have been provided very poor service or been taken for a ride in any way while moving your belongings.
The Rip-Off Report
As the name suggests, the site is dedicated to consumers who have been ripped off during their transactions with various companies. The website has been designed to provide a forum for persons to post about their experiences with companies from where they have procured goods and services. The reports filed by individuals form the basis of educating other consumers about potentially bad service, faulty goods, and actions that can be interpreted to be unethical or dishonest. All the reports filed become a part of a mammoth database which is searchable online, both by topic and a pull-down menu. Users are able to see both the original complaint and any rebuttal made by the company in its defense.
Federal Motor Carrier Safety Administration (FMCSA)
The FMCA is the government agency that’s responsible for how transport carriers conduct their business. If you have reason to complain against a mover, you should make it a point to contact them. They will ensure that complaints are investigated and appropriate action is taken. You can also follow your complaint up with the Department of Transportation who will also ensure strict action.
Conclusion
It is far better to examine a moving company before entrusting them with the job to save yourself anguish and loss. Indeed all the online resources have large databases of complaints that will serve to make your choice better. However, if you have been ripped off do not hesitate to report the business to prevent others from being scammed.
Author Bio: Frank Caulfield works for a top-rated District of Columbia moving company. A prolific blogger, he has written a large number of articles on the best ways of choosing a moving company.
