The National Air Transportation Association (NATA) offers training to interested individuals on different aspects. This training is aimed at helping companies deliver the best services to the public while still ensuring the safety of their passengers. There are many training options offered for the different professionals available in the airline.
Some Of The Courses Offered By NATA
Customer Service, Safety, and Security Training
This is a comprehensive course that covers a lot of different aspects. For safety the course offers training in; aircraft care and handling, aircraft marshaling and hand signals, aircraft servicing safety, refueling safety and so much more.
For customer service, the course includes; effective communication, conflict resolution and understanding your clientele. In this course, ground service and aviation security are also covered.
In-ground service, some of the topics covered include; aircraft terminology, general servicing, and common duties of a line service specialist.
Deicing/Anti-Icing Technologies
In this course the following topics are covered; deicing and anti-icing fluids, deicing and anti-icing safety, deicing procedures, anti-icing fluid applications and final preparations for departure.
Self Fueling And Ramp Safety – Some of the topics covered in this course include; personal safety and servicing dangers, aircraft servicing safety, seasonal operations, refueling safety, routine fuel farm management, recognizing fires and extinguishing agents, fighting fires, minimizing fire risk, procedures, and equipment amongst many others.
Line Service Supervision and Training Management – In this NATA training, the modules offered include; supervision and training, refueler safety, PPE, Hazard Communication, fire prevention and evac amongst others.
Other Courses Offered For Training By NATA Include: An introduction to PLST, flight coordinator training, regulated garbage training, HazMat will not Carry/will carry training, human factors training and OSHA safety training. As can be seen here all these courses are meant for the different professionals working in the airline.
Benefits of Training in NATA Safety
Enhances The Safety of Passengers and Employees
The safety training enhances the safety of all the people working in the airline. It also ensures that safety measures are in place to protect the passengers from any eventualities and minimize the dangers whenever an eventuality occurs.
There are so many things that could go wrong with an airline which is why safety is of utmost importance.
Protects The Business
There is a huge investment that has been put in place at the airline which needs to be protected. This is done by ensuring safety during all the procedures of running the airline. These procedures include fueling, refueling, landing the planes, and many others.
Ensures Successful Running of The Business
A business that follows the required procedures, protects the passengers and employees from risk is a successful business. Having employees that are well trained ensures that there is a smooth running of the business without any eventualities and hence a profitable business.
Enhances Knowledge and Skills of Employees
Another major benefit is ensuring that the employees are knowledgeable and skillful in what they do. This means that they can be able to handle any duties and responsibilities that they might have.
